FAQs

ALL ZOMODO faucets are made from 100% SUS304 or 316 stainless steel

Q: SO WHAT’S THE DIFFERENCE BETWEEN STAINLESS STEEL AND BRASS FAUCETS?

Health & Safety

  • Stainless steel is lead-free → safe for drinking water.
  • Brass may contain small amounts of lead, even if labelled “low-lead.”

Durability

  • Stainless steel is harder and stronger → lasts longer in busy kitchens.
  • Brass is softer and can wear out faster.

Corrosion Resistance

  • Stainless steel resists rust and corrosion very well.
  • Brass can corrode over time (dezincification).

Hygiene

  • Stainless steel is non-porous → easier to clean, bacteria don’t stick.
  • Brass can tarnish and hold more grime.

Safety Standards

  • Stainless steel often meets stricter safety certifications without coatings.
  • Brass usually needs plating (nickel, chrome, etc.), which can wear off.

Sustainability

  • Stainless steel is 100% recyclable.
  • Brass is recyclable too, but harder to process because of lead content.

Style

  • Stainless steel → modern, sleek look.
  • Brass → traditional, classic look.

Cost

  • Stainless steel faucets cost more upfront, but last longer.
  • Brass is cheaper but may not be as safe or durable.

Q: MY ZOMODO SINK SHOWS SCRATCHES SHORTLY AFTER INSTALLATION. WHAT CAN I DO?

  • All stainless steel will scratch, especially high-lustre finishes like Cayman, Montego, and Integrato.
  • That’s why every Zomodo sink includes a Sink Care Pack (polishing cream, oil, and scouring pads).
  • Use this kit to buff out early scratches and keep your sink shiny.
  • Over time, scratches blend into a natural finish called a patina. The sink will look slightly softer, but scratches become less noticeable.
  • Additional cleaning products can be purchased in our Section.

Q: WILL MY PEARLARC COLOURED SINK SCRATCH? WILL THE COLOUR COME OFF?

  • Yes, all stainless steel scratches. PearlArc sinks are no different.
  • Unlike coatings (paint, powder coating, plating), PearlArc is infused into the steel at the molecular level.
  • Scratches will stay in the same colour (not silver underneath).
  • Over time, your sink will develop a coloured patina that blends scratches into the finish.
  • We recommend to read about the so a basic understanding of the colouring and protective scratch resistant process.

Q: I ORDERED A ZOMODO PRODUCT AND IT HASN’T ARRIVED. WHAT SHOULD I DO?

  • Please contact the retailer or wholesaler where you placed your order.
  • If the product is on back order, they should be able to give you an estimated delivery date.